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07/10/14Provided by YP.com
Maintenance is incredibly lackadaisical. My air conditioner stopped functioning entirely one day, which is an absolute nightmare as this is Florida in the summertime. I filed a work order which was not addressed until I walked into the leasing office the following day. After 30 minutes of attempting to solve the problem, I was given a window unit as a temporary solution as maintenance could not bother to fix it until after the weekend. I was told that it would be specifically fixed on Monday.
Monday rolls around and not one person came to fix it. I file another maintenance request and am told that a new unit would replace the faulty one two days later. After three days nothing has been done. It is 83 degrees in my apartment as I type this. On the plus side, I have been inviting guests for a complimentary sauna experience. It's absolutely wonderful.
I should also probably mention the nails and hazardous materials that are scattered about the sidewalk and hidden in the shrubs and grass outside. After months of putting it off, maintenance had decided to fix the damaged roof on the floor above me and did a terrible job at cleaning up after themselves. I'm having so much fun having to tip toe to my front door hoping that a rusted screw doesn't impale my foot.
One other slight problem I have is with the gate. Despite having the gate for months, the leasing office finally decided to utilize it. This required all guests to pay the fee of $10 for a gate key. The gate was probably functioning for a couple of weeks before the leasing office decided to stop it all together. It's been 8 months since. Do the guests get their $10 back? Are we ever going to use that gate?
Everything else is just satisfactory. Friendly community. Convenient yet small fitness center. Cute pool.
11/02/12Provided by YP.com
The sign says Jacuzzi, but it's been filled with dirt and plants so there is NOT a jacuzzi. False advertising because the sign is still there and they use it as a selling point. The gym is falling apart and nasty, Toilets overflown, equipment is broken for last 8 months. The slogan is "we care to make a difference", but this is the total opposite from the truth. Most unites are infested with bugs that are resistant to poison. There is nothing they can do about it at this point. The community lounge and coffee area are usually closed and they are always out of coffee. The pool has so many rules that it is impossible to enjoy. No floats or anything allowed. No BBQ allowed on premises. Someone tried to break into my apartment by forcing the ancient door handle off the door and tried to enter my apartment. And they often have broken glass on the sidewalk from people throwing trash. They refuse to clean it because "its outside the gate" so its not their responsibility. With an apartment that houses so many students and children, I was shocked. This is a trap for people moving to Jacksonville who do not know better. They put on a good sale and suck you in with their features, but later you realize that you are trapped in concrete cell like a prisoner. If you are late on a payment its an automatic $110 penalty and if you don't pay in full by the 15th they WILL call the sheriff, throw you out, and sue you for the full amount on the lease. TOTAL NIGHTMARE!!!!