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Jacksonville Chrysler Jeep Dodge

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New Car Dealers, Auto Repair & Service, Used Car Dealers

11101 Nursery Fields Dr, Jacksonville, FL 32256


Today: 8:00 am - 5:00 pm

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78 Reviews
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Provided by Citysearch
Editorial review from Citysearch

I have dealt with many different dealerships over the years and this one is definitely in my top three. Great people and selection of new and used cars.

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Provided by Citysearch
Editorial review from Citysearch

Im a salesman myself with 19m in sales for the year. John was the young man that helped me at their branch. He did an excelent job and represented your company very well. I would buy a car fom them again. Very smooth operation.

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Provided by Citysearch
Editorial review from Citysearch

Thank you for professional service at Jacksonville Chrysler Jeep Dodge!

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Provided by Citysearch
I have been very satisfied with m

I have been very satisfied with m experiences at Jacksonville Chrysler. I am always promptly greeted and helped quickly. Great group of employees that I am happy to recommend.

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Provided by Citysearch
Good to get reacquainted with you

Good to get reacquainted with you again. And thanks for giving me to Thomas Locke. A very kind and humbled man. Badly needed these days dealing with the public. He should do well. Thank you for keeping your word and with the excellent service yesterday.My faith in this dealership has been restored. We have since returned to your facility for another try. The issue with our AC does not appear to be within your control. Your service representative, Thomas Locke, explained adequately how we can get the best performance. I am disappointed that the AC is somewhat limited, for an expensive vehicle. Thomas Locke is a fine representative for your firm, and I appreciate his help. I am very impressed with your dealership and your showroom. I had a relaxing visit while waiting for my vehicle and enjoyed a delicious breakfast too! I've seen a lot of dealerships around the country and I don't recall one that was more customer friendly. What I didn't say in the survey was the fact that Rob is the one I deal with and I have never found another like him. I trust his advice and his kindness. I just wanted to take the time to write you concerning Michelle Knechtâ??s excellent customer service. She was very polite and straight forward about my issues. She made sure to address all of my concerns promptly, and to make sure I was aware of all findings and resolutions to them. She was quick to return my phone calls and made sure
that the courtesy transportation was provided in a timely manner. The transportation teams were also very courteous and prompt as well. The gentleman that brought me home; I believe his name was Eric; was extremely polite and quiet while I attended a conference call on my cell phone during my ride home. The driver Michelle was easy to converse with, and I enjoyed our drive time conversation. I extend much Kudos to your service department. Thank You from a Very Happy Customer

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Provided by Citysearch
I have to tell you that this has been

I have to tell you that this has been the best experience I have EVER had buying a new vehicle and I think that says alot about your team and your services. I would recommend you guys over all the dealerships that I have worked with including Toyota which I am very fond of as they are with us..lol..repeat business :) So I just wanted to say thanks!

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Provided by Citysearch
Thank you for the excellent customer

Thank you for the excellent customer service you provided in resolving my concerns. Your courtesy and attention were outstanding and made me feel entirely comfortable with continuing to bring my van in for service and repairs. JCJD is fortunate to have you on its staff.

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I want to thank you for getting the

I want to thank you for getting the locks in my Dodge Durango fixed, I really appreciate it and it means alot that you cared enough for myself as a customer to go above and beyond, that really means a lot to my whole family and we feel safer now.

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I have to let you know that I was at

I have to let you know that I was at your dealership 2 separate times on Saturday to have the oil changed on each of our vehicles. I was really pleased with my overall experience. I was greeted promptly and in a friendly manner. I had different service writers each time and both were efficient and were sincere in their mannerisms. I hung out in the quiet area with the computers and this time I was able to get on to many more websites so my time at your dealership was enjoyable. I also had a question about the video player in my car and a young man named Daniel took the time to try to help. I think that it will require a follow-up visit but he did take the time to see if it was possibly just an error that I was making. When I returned to the vehicles each time there was no dirt or oil or smudgy hand prints anywhere.

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I want to compliment your service

I want to compliment your service dept., especially service advisor Christy.Even though it took longer to repair the trans on my Jeep Grand Chereokee,your staff was terrific at keeping me advised. I cannot say the same for the Customer Assistance Group in Utah. They were unresponsive to the many phone calls I made regarding a rental car and then proceeded to tell me they would not cover the full cost of the rental. I have written a formal complaint to your CEO in Auburn Hills and advised him of the total lack of service from his ""customer assistance group"". But you are to be congratulated on having such good professionals in your fine dealer ship.

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Provided by Citysearch
Great Service

The great service provided by your employees has earned you a new loyal customer.  We will return!  Kudos to your team! Thank you

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Provided by Citysearch
Very Happy Customer

I did not buy my jeep wrangler from you but I was so impressed with your service depatment that I won't ever use anyone else again for sales or service. i would like to purchase one of your spare tire covers so I can advertise for you guys. How much would that cost
Sincerely a very happy customer

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Provided by Citysearch

My experience was outstanding. My service was completed quickly.I also obtained an estimate from the body shop while I was waiting. The woman at the front desk in the body shop should be applauded for her great customer service skills. (I failed to get her name but she had blonde curly hair) She was pleasant, professional, & friendly. It seemed like she truly enjoyed her job.Last but not least, the free manicure was a big bonus. Thank you!

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Provided by Citysearch
Great Service

This was our first visit to your dealership and after we received such great service there we decided to use your service department to repair the brake issues David's truck was having.  Previously we had been using Brakes for Less and Jiffy Lube for services with less than stellar results.  We could not have been more pleased with the service provided by Thomas Locke.  He was friendly, professional, and made David feel completely comfortable.  He made sure David got to work on time, as well

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Provided by Citysearch

Michelle is a friendly and knowledgeable service advisor. I feel comfortable with her recommendations. I trust her not to sell unnecessary services and she is one of the main reasons that I had my car serviced at JCJD

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marilyn anderson


Provided by Citysearch
Great Service

I would like to take a minute to acknowledge Thomas and his exemplary customer service. Thomas continues to go above and beyond with both his professionalism as well as with his determination to exceed my expectations. Thomas has given me his cell phone number and always returns my calls with expedience. He has been fair in his estimates and assessments of my Jeep

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virginia clarkson


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Fast and Friendly

Fast friendly awesome service

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Provided by Citysearch

Great buying experience. Everybody was very helpful

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Jill Carroll


Provided by Citysearch

Just a thankyou for the professionalism on behalf of Troy Smith when we bought our 2011 Chrysler 200S Convertible. He is a great guy and a great
salesman. We will be back.

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Melody Chisum


Provided by Citysearch
Thanks Chad, Marvin, & Lee

My experience was very positive. Id like to express my thanks to Chad, Marvin and Lee for their assistance and guidance.

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Regular Hours
Mon - Fri:
New Car Dealers, Auto Repair & Service, Used Car Dealers
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Deerwood, Southeast Jacksonville
Other Information

Parking: Lot

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