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03/06/12Provided by Citysearch
My specialist was on time. He fixed the leak under my sink and I no longer have to worry about my cabinets. Price was reasonable, but the mailer coupons were of no value unless your repair is at least 400-$500 dollars. Seems an automatic discount negates those mailers.
02/27/12Provided by Citysearch
My water heater stopped producing hot water the night before and I had to take a cold shower so the following day I decided to call a plumber. I called Roto-Rooter here in Jacksonville and Donnie Dela Cruz was at my door within an hour. He did a tremendous job and checked and re-checked every thing like 3 times! At the last minute I added a replacement of my garbage disposal and he added it in without blinking an eye. It was quality work with friendly service and an affordable price. I would definitely recommend Roto-Rooter here in Jacksonville to anyone with plumbing needs!
02/21/12Provided by Citysearch
When the drains in my house started backing up into my tub. I thought oh boy here goes a ton of time and money. However that is not what happened, Donnie my plumber was on time for the appointment, was knowledgeable, had a great sense of humor,through,and fast. On top of all of that it did not cost a fortune. I am a happy camper.
01/12/12Provided by Citysearch
Scott did a great job of taking care of my plumbing needs in a very confining space. He was professional, competent and thorough. I will have him back to do a drain clearing job in the near future. Thanks Roto-Rooter!
ps: Get Scott a new truck, he deserves it!
01/03/12Provided by Citysearch
Had a kitchen clog over the holiday weekend. I did everything I knew to clear it, to no avail. Called RR of Jacksonville, to schedule a service call after the holiday. The plumber, Scott, called back immediately, and was at the house within 10 minutes. Very honest and up front w/ problem and solution. Fixed the clog in minutes and ID'd a couple of other issues for me to think about for the future. Price is what the price is, they came when called and fixed it no hassle. Was then told they don't charge extra for nights, weekends, or holidays. Now I know.
12/01/11Provided by Citysearch
They came out to remove a clog on the washer/sink line. The charged a FLAT RATE of $225. While there, Mom asked them to check the bathroom sinks. They fixed it and charged her another $225!
That's $450 for an hours worth of work.
She wrote them a check, but didnt feel good about it. When I looked into and spoke to them ... Well thats 2 jobs and thats the price ....
I called around and asked for estimates from several other plumbers ... the hour long job should have cost about $175.
Mom feels cheated and taken advantage of by them. I emailed the local company owner after talking with the supervisor and we have not heard from him
09/28/11Provided by Citysearch
When the water would not drain from the kitchen sink, I opened the cabinet to get the plunger as I have been doing a lot lately. Used chemicals, plunged, used more chemicals then plunged some more. This had been going on for over a month. Only this particular day in Jacksonville, FL, when I opened the cabinet under the sink, water was pouring everywhere from the pipes. Guess all that plunging had damaged them. Made a call to Roto-Rooter and out came George. He labored over those pipes. He brought in one snake and after using it, decided he needed the big boy. He was so careful not to damage the laminate flooring and even had a mat to protect the floor while running the snake. George was so great. Hope to be able to call on him as our plumber, when the need arises. And you know it will!!
09/07/11Provided by Citysearch
I had a drainage problem where my kitchen sink was backing up into the bathtub, after trying numerous snakes and chemicals, we broke down and called Roto Rooter Jacksonville. The plumber came out and ran a snake through the line. After about 25 feet he kept pulling out large roots. He then advised us that the pipe probably was collapsing and because we live in an older home, the pipe was made out clay. He then said that we should have someone come out with the camera to determine the problem. Plumber Tech #2991came from Roto Rooter Jacksonville and ran the camera and determined that we need to replace both the line under the house and running to the city. I must say that Roto Rooter Jacksonville has the best professional plumbers. They're very courteous and very informative. We are very glad we called Roto Rooter Jacksonville!
11/29/10Provided by Citysearch
I had a pretty bad slab leak so I called Roto Rooter and they came out the next morning. I opted for the re-pipe through the attic. Tony, Mike and Tom did a very professional job and they finished my 3 bathroom house in about 11 hours. I will definitely use their service again and I will recommend them to all my friends
11/18/10Provided by Citysearch
I have been a customer for many many years. I have
had some smart plumbers at my home for repairs.
However, I must say that from the day Alan Hargrove
came to my door, I have only asked for him to repair
my plumbing. Roto-rooter is so fortunate to have this
gentleman working there. He is a fine religious man,
always pleasant from the minute he enters ones
home. He treats a customer with respect makes you
feel like you are the most important customer. He
knows all aspect of his job and does it well. He truly
is a FIVE STAR PLUMBER and Roto-Rooter is very
lucky to have him as an employee. As a customer
I would not ask for any other plumber to come and
work at my home.
Claire Azar (A VERY HAPPY ROTO-ROOTER CUSTOMER)
10/23/09Provided by Citysearch
Ken was my plumber for a toilet clog (thank you two year old son who loves to stuff things in our toilet!) and he was great. I booked appointment online that morning, immediately got a confirmation email that noted my appointment, and shortly thereafter recieved an email narrowing my time window. You can also click on 'update' to find out where the technician is and what the status update is. About 30 minutes prior I received a call from the office stating that Ken was on his way. Ken was very professional, outlined the costs and fixed the problem in no time. He also indicated there was a 7 day warranty on the work. He also provided his card and offered his help or advice for any future problems. A nice guy and very helpful. All and all a great experience at a great price and prompt service.
08/24/09Provided by Citysearch
It is nice to get competent help quickly when you need it. Jerry was thorough with diagnosing the problem, patient with my many questions, and got the job done right. He found the “root” of the problem and disconnected an old unused sewer pipe that had been tied into my line by “the other guys”. The old pipe had allowed a huge glob of little branches to enter my pipe. Thank you for getting the job done correctly.
07/21/09Provided by Citysearch
Roto-Rooter Service- 7/20/09
Donnie and his coworker came out and re-piped my entire home which had old copper pipes that were beginning to leak.
They did the whole job in just 1 day and the price was great. 5 years warranty with a compny i KNOW will be around in 5 years.
Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and friendly. Call Now!
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- When homeowners & businesses in Jacksonville need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency services, without an extra charge for nights, weekends or holidays. Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality.
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Services: Bathroom and Kitchen Remodeling, Gas Leak Repair, Plumbing, Hauling Services, Water Softner, Drain Pipe, Water Heaters, Drain Cleaning